Delivery

DELIVERY POLICY

Please note, Australia Post is experiencing delivery delays at the moment due to a high volume of parcels in the Australia Post network and social distancing measures.

At this stage delivery time frames have been revised as at Thursday 7th May 2020 as follows:-

Standard Post

1-5 business days NSW Metro

4-6 business days QLD Metro

4-6 business days ACT

5-9 business days VIC Metro

9-11 business days TAS 

6-10 business days SA Metro

9-15 business days NT

10-14 business days WA

 

Express Post

Please note Australia Post has temporarily suspended it's Next Day guarantee delivery as at 20th April 2020

Revised delivery guidelines as at 7th May 2020 for Express Post are as follows:- 

2-3 business days NSW Metro

3-4 business days QLD Metro

3-4 business days ACT Metro

3-4 business days TAS Metro

3-4 business days SA Metro

4-5 business days VIC Metro

5-7 business days WA Metro

8 business days NT

If you live in a regional area, please add on 2-3 business days for your delivery to arrive. Thankyou for your patience!

 

If your parcel hasn't arrived within this extended time, please contact me regarding your shipment at info@tiddlerskids.com.au .I am always happy to help with your queries.

Tiddlers Kids offers standard tracked Parcel Post shipping on all orders with delivery Australia wide via Australia Post for a flat rate of $7.95. Due to COVID-19 restrictions we have paused our Signature on Delivery option at checkout, to ensure that your delivery is contactless at this time to keep you safe.

We also offer Express Shipping Australia wide for a flat rate of $13.95 which is shown as a delivery option at checkout. 

For orders over $100 we offer FREE EXPRESS SHIPPING Australia wide.

All shipping prices are in AUD.

All orders are dispatched within 24-48 hours of payment being received and cleared, however they make take an additional day during our busy sales periods. 

Once your order is received and paid in full, shoes will be dispatched from our store within 24 - 48 hoursYou will be advised of your Australia Post Tracking Number via e-mail/SMS text  once goods have been sent. To track your item go to https://auspost.com.au/parcels-mail/track.html#/track

All goods should be received within 7 days from date of dispatch. Please note that during busy periods (ie. Easter,Christmas, Sales) deliveries may take longer which is beyond our control.

*Please note that free shipping promotions cannot be used in conjunction with other discount codes or offers and cannot be applied retrospectively.